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General Data Protection Regulation – Privacy Policy

Emerald Lawn Care ltd

Emerald lawn care Ltd will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you to provide services at your home. Basic personal data includes name, address, email, contact numbers and access notes. All quotations will be held for a period of 3-month period only after which they will be destroyed.

Why we need your data

We need to know your basic personal data to provide you with on-going treatment notifications, ongoing care and quotations in line with providing services. We will not collect any personal data from you that we do not need to provide and manage our service to you.

What we do with your data

All the data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is in high-security UK data centres. No third parties have access to your personal data unless the law allows them to do so.

How long we keep your data

We are required under UK law to keep your basic personal data for a minimum of 6 years.

What we would also like to do with your data

We would like to use your basic personal data information for scheduling/rescheduling. This information is not shared with any third parties. So, by requesting a quotation and then becoming a customer of Emerald lawn care ltd, this will indicate that you consent for Emerald Lawn Care to use the above information.

What are your rights

If at any point you believe the information we have, is incorrect you can request to see this information, and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated. Please contact us at enquiries@emeraldlawncare.co.uk or by telephone.01606 599176/ 07932 140 369

We thank you in advance and your continued custom

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office https://ico.org.uk/

Cookies Policy

This site uses cookies. Cookies are small text files that are placed on your computer and are used by most websites in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. To learn more about cookies and how to manage them, visit AboutCookies.org.

The table below explains the cookies we use and why.

Cookie name Purpose

viewed_cookie_policy

This cookie is used to record if a user has approved cookie usage.

wordfence_verifiedHuman
wfvt_(numbers)

(Wordfence) Cookies used to provide security when surfing the Web page.

wp-settings-2
wp-settings-time-2

These cookies do not store any personal information and have no impact on your experience of using the website. They are automatically created by the software that runs the website.

wordpress_test_cookie

This is a text cookie to ensure that cookies can be set.

_ga
gat

_utma
_utmb
_utmc
_utmz

Google Analytics

These cookies are using a service provided by Google Analytics which allows us to analyse the use of this website so we can measure and improve the performance. Google Analytics generates statistical and other information about website use by means of cookies, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. The information generated relating to our website is used to create reports about the use of the website. Google will store this information.

Google’s Privacy Policy is available at: www.google.com/policies/privacy/

YouTube cookies

YouTube Cookies

Sometimes we embed YouTube videos on our website. If you play an embedded video, YouTube and Google will place cookies on your computer. Please note that we have no control over these third party cookies and additional cookies that are not listed might be added by YouTube and Google. If you would like to view YouTube and Googles privacy policy please click on the links below.

YouTube Privacy Policy is available at: www.google.com/intl/en/policies/privacy/

Facebook Like Button cookies

Facebook Cookies

Sometimes we use a Facebook Like Button on our website which is hosted by Facebook and your browser therefore sends this cookie data to Facebook when creating the button inside your browser. This data is used by Facebook in order to associate the Facebook Like Button with your Facebook account.

More information about Facebook cookies and Facebook’s Privacy Policy can be found at www.facebook.com/about/privacy/

What Our Customer Say:

Thank you for the service over the last 2 years. It has been superb.

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“We have been using Emerald Lawn care since we moved here 3 years ago....

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